It’s a tale as old as time. A family decides that they want to go into a new business…so why not messaging on hold?
Who among us hasn’t thought “Hey, I want to start a messaging on hold business!”
OK, maybe it was just us.
When we started in 1994, the messaging on hold industry was in its infancy. First, it was tapes and CD’s, and then a revolution.
We pioneered the use of remote download technology and it made us a leader in the new on hold industry. With our EarGlue brand leading the way, businesses could now make changes to the messaging their customers on hold were hearing- without having to lift a finger.
Fast forward to the early 2000s- EarGlue introduced EarGlue Harmony. Our Harmony brand allowed clients to connect their messaging on hold experience to the shoppers in the store through the use of in-store music and marketing messages.
In 2012 Accurate Communications brought in veterans from the telecommunications industry and launched our technology distribution services firm.
Accurate Communications is a carrier agnostic client advocate that strives to be the market leader in helping organization use technology to improve their business and make their world a better place to work.
Our marketing brand, EarGlue is a marketing firm that designs, implements, and directs marketing solutions that make businesses grow, help you communicate better with your customers, and drive profit increases.
Accurate Communications is a privately held, stable, and mature corporation with offices in Memphis, TN. Accurate Communications services approximately 1,500 customer locations in all 50 states and throughout Canada.